Privacy Policy
The subject of this policy
This section refers to the personal data you have made available to us by initiating contact, purchasing products, asking questions, or for any other reason that leads to the transmission of this data to us.
Which data do we collect?
The data collected and processed by us in order to solve the messages and requests sent through the site, as well as for the processing of online orders, are: name, phone number, email address, delivery address, but also any other data provided voluntarily and necessary for processing the request.
We will not process sensitive personal data.
By accessing the site, the IP address, necessary for connecting your device to the Internet, as well as data about the device, the type of browser, the time spent on the pages, etc. will be processed.
When is your data collected
Your data is collected when you access the site or when you decide to initiate contact with us.
How do we use this data?
We use your data to respond to your messages and requests, to process orders, as well as to improve the interaction with our website.
Who has access to your data?
Your data is accessed by a limited group of employees, in order to process your requests and orders. In certain situations, the data may be accessible to third parties, IT service providers, legal, consultants, etc.
We will not sell your personal data to third parties.
Your rights
In relation to your personal data, you have a number of rights:
The right to have the data processed in a fair, legal and transparent manner
The right to be informed about the use of this data
The right to have access to your personal data The right to request the modification, transfer or deletion of this data
The right to refuse further processing of this data
The right to object to automatic decision processes, influenced by this data, which produce legal effects
The right to address the competent authorities regarding the violation of your rights.
Data access, modification or deletion
You can request to view, modify or delete the data at any time, by email to the address included on the website.
All requests are resolved within 30 days of submission.
Withdrawal of consent
You can withdraw your consent for the processing of your data at any time, by email to the address included on the website, a request that will take effect within 24 hours of transmission, and will not be applied retroactively.
Security and storage duration
Your data is stored safely in the EU. The duration of keeping this data is influenced by the need to process your requests, but it will not be longer than 5 years.
Contact
You can contact us using the contact details in the dedicated section of the website.
Last updated: March 12, 2024
